Privacy Policy

At Talabs Care Staffordshire, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and our services.

1. Information We Collect

We may collect and process the following types of information:

• Personal details such as name, address, telephone number, and email.

• Health-related information necessary for the provision of care services.

• Payment or funding details where applicable.

• Information provided when contacting us via our website, phone, or email.

2. How We Use Your Information

We use your information to:

• Provide care and support tailored to your needs.

• Communicate with you regarding our services.

• Respond to enquiries and requests.

• Meet legal, regulatory, and contractual obligations.

• Improve our website, services, and client experience.

3. Sharing Your Information

We will never sell or trade your information. We may share it with:

• Healthcare professionals directly involved in your care.

• Local authorities or funding bodies when required by law.

• Third-party service providers who support our operations (e.g. IT or administration).
  All third parties are required to maintain confidentiality and comply with data protection laws.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

5. Your Rights

Under UK data protection law, you have the right to:

• Access the information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal data where applicable.

• Object to or restrict processing of your information.

• Request a copy of your data in a portable format.

To exercise your rights, please contact us using the details below.

6. Cookies and Website Usage

Our website uses cookies to improve user experience and analyse website performance. Please see our Cookie Policy for more details.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Talabs Care Staffordshire
Email:  info@talabscarestaffordshire.co.uk
Phone: +44 7551 921444
Address: 160 London Road, Barking,
IG11 8BB, UK

If you remain unhappy, you have the right to complain to the Information Commissioner’s Office (ICO) in the UK.